Privacy Policy

The information processed depends on the feature you choose to use. The current website does not include a general contact form, volunteer form, partnership form, or functional animal-report submission form.

One-time donations use Razorpay as a third-party payment service provider. When you proceed with a donation, the HHFSS website validates the donation details and creates a payment order on the server. Payment success is checked on the server before the website displays a verified success state.

Payment information entered within Razorpay Checkout, including card, bank, or UPI credentials, is processed through Razorpay's systems and according to Razorpay's own privacy practices. The HHFSS website receives transaction references and payment status information needed to verify the donation.

The current website does not maintain a persistent donor CRM or donation database. Information is processed as needed to start and verify a payment, while Razorpay may retain transaction information within its own systems. Automated 80G receipts and monthly donations are not currently available.

Website hosting, server, security, and network infrastructure may process standard technical information such as an IP address, browser or device information, request metadata, timestamps, and security logs. This information may be needed to deliver pages, protect the website, diagnose problems, and prevent misuse.

HHFSS does not currently use Google Analytics or another dedicated analytics service on this website. The website does not currently set analytics or advertising cookies. Razorpay or other external services may use their own technical storage or cookies when you interact with those services. This policy will be updated if additional analytics or cookie-based services are introduced.

Information may be processed only where relevant to operating the website and HHFSS's work.

Information may be processed by service providers that are necessary to operate the website or a feature you choose to use. Razorpay processes donation payments, while hosting and network providers may process technical request data.

HHFSS does not claim that information is never shared, because these services are necessary for website and payment operation. HHFSS does not currently operate integrations with a donor CRM, contact-form provider, analytics platform, or advertising network.

HHFSS takes reasonable technical and organisational measures to protect information handled through the website. The donation flow validates requests, keeps payment secrets on the server, and verifies transaction information on the server.

No website or internet transmission can be guaranteed to be completely secure. Visitors should avoid sending unnecessary sensitive information through email, social media, or other external contact channels.

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, operational requirements, dispute handling, security, or applicable legal obligations.

The current HHFSS website does not persist donor profiles or maintain a donor CRM. Third-party providers such as Razorpay and website infrastructure providers may retain information under their own operational and legal requirements.

The website may link to external websites or services. HHFSS does not control their content, security, or privacy practices. Visitors should review the information provided by an external service before submitting personal or payment information.

The website is not designed to knowingly collect unnecessary personal information from children. A parent or guardian who believes a child has provided unnecessary personal information can raise the matter through the Contact page.

Privacy enquiries can be sent to the public HHFSS email address below. Do not send passwords, card details, bank credentials, UPI credentials, or other sensitive payment information by email.

This policy may be updated as website features, service providers, or information-handling practices change. The date at the top of the page identifies the latest published version. Material additions such as analytics, contact forms, or persistent donor systems should be reflected here before or when they become active.